What is 'Software Quality Assurance'?

Software QA involves the entire software development PROCESS - monitoring and improving the process, making sure that any agreed-upon standards and procedures are followed, and ensuring that problems are found and dealt with. It is oriented to 'prevention'.

Reference books:
Handbook of Software Quality Assurance, by G. Schulmeyer, et al (2007)
Quality Software Management: Vol. 4 Anticipating Change, by G. Weinberg (1997)
Practical Guide to Software Quality Management, by J. Horch (2003)
A Practical Guide to Information Systems Process Improvement, by A. Cassidy, et al (2000)
Managing the Software Process, by W. Humphrey (1989)
Customer Oriented Quality Assurance, by F. Ginac (1997)
The Capability Maturity Model: Guidelines for Improving the Software Process, by M. Paulk, et al (1995)
Software Inspection, by T. Gilb, et al (1993)
CMM in Practice, by P. Jalote (1999)